Frequently Asked Questions
Can I have a sample order for LED light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 3-5 days, while mass production typically takes 1-3 weeks for order quantities exceeding 1000 sets.
Do you have any MOQ limit for orders?
We offer a low MOQ; even 1pc for sample checking is available.
How do you ship the goods and how long does it take to arrive?
Small quantities are usually shipped via DHL, UPS, FedEx, or TNT (3-10 days). Bulk quantities are shipped via airline or sea.
Is it possible to print my logo on the solar light product?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of guarantee do you offer for the products?
We offer a 1-3 years warranty on our products depending on the specific model and requirements.
Star Lighting
