Frequently Asked Questions
Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than expected.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
How to proceed an order for led light?
Firstly, let us know your requirements. Secondly, we quote according to your needs. Thirdly, customer confirms samples and places deposit. Fourthly, we arrange production.
Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Do you offer guarantee for the products?
Yes, we offer 2-5 years warranty to our products depending on the specific model and requirements.
Star Lighting
