Frequently Asked Questions
1. How long does the light operate after a full charge?
The system provides 12 hours of lighting per day and is designed to support 4-5 continuous backup days even in rainy weather.
2. What is the lifespan of the solar panel and battery?
The Monocrystalline solar panel has a lifetime of 25 years, and the LiFePO4 battery supports over 2500 cycles.
3. What are the available shipping methods?
We ship worldwide via DHL, UPS, FEDEX, EMS, or by air and sea. We select the fastest and most reliable delivery method for your location.
4. What kind of warranty do you offer?
We provide a 3 to 5-year manufacturer's limited warranty for defective items. All items are tested before shipping.
5. Can the lighting mode be customized?
Yes, the light features multiple modes including PIR motion sensor, remote control, and automated time control.
6. Is the light bracket adjustable?
Yes, the rotating lamp bracket can be adjusted in both vertical and horizontal directions for optimal sunlight exposure and lighting area.